Return & Refund Policy

Refund policy

Returns .

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There is a limit of 30 days after receiving the item to notify us of your wish to return it. You can contact us at sales@pavettiaskincare.com or +62 81284170607 for directions and information.

There are certain situations where only partial refunds are granted (if applicable)

-Items with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment.

Shipping
To return your product, please contact us and we will provide shipping instructions for the return.